Recovery Process
Recovery Process
Our Commercial Debt recovery services include case assessment, cordial negotiations, pre-litigation advice, and candid analysis of the relative risks and rewards of the litigation. Our approach to debtors is firm but friendly. On receipt of a recovery account it will be assigned immediately to a dedicated team of Recovery Professionals, who would handle the case right from beginning to end.
We understand that the debtors are also the clients and therefore we believe in resolving the bad debt collection matters through friendly negotiations by using proven negotiation techniques. In the event of litigation becoming necessary we act quickly and effectively having regard to various legal options available, with the client’s concurred approval.
Our dedicated team assigned to the client will be responsible to monitor bad debt collections, measure the efficacy and effectiveness of strategies and liaise with the clients on ongoing basis thereby ensuring that client expectations with regards to their bad debts recovery is met.
Our web enabled technology will let you manage and monitor your claim from placement to payment.